These terms and conditions govern the subscription service offered through arcedia.es. Placing an order implies acceptance of these terms and conditions.

Owner and Purpose

The service is provided by the Owner (details in the Legal Notice). The purpose is the subscription to the Arcedia platform through its various plans, which grants access to an interactive catalog of Japanese maples and the specific features of each plan, as described on the website at the time of subscription.

Subscription Process

The user selects a plan, completes the required information, and confirms the order. The contract is finalized upon confirmation and, if applicable, payment. The Owner will send order information to the email address provided.

Prices, Taxes, and Billing

The applicable prices are those indicated on the website at the time of purchase, including applicable taxes according to current regulations. The Owner may modify prices for future subscriptions, respecting the terms and conditions already agreed upon during their validity period.

Payment Methods

Payment is made by bank transfer and, where applicable, through the various payment gateways available on the website. For payments by bank transfer, registration will be activated once the payment has been verified.

Automatic Renewal and Duration

The subscription is recurring and automatically renews annually, unless canceled by the user, at the current renewal price. The user will be informed in accordance with applicable regulations.

Cancellation

The user can cancel the renewal at any time from their account. Cancellation takes effect for the next period; the current period, already paid for, will continue until its expiration, except as provided by consumer protection regulations.

Right of Withdrawal

In accordance with the consolidated text of the General Law for the Defense of Consumers and Users, the consumer has 14 calendar days to withdraw from the contract without needing to provide a reason.

Customer Service and Complaints

For any questions or complaints, the user can contact info@arcedia.es. The European Commission also offers an online dispute resolution platform accessible at https://ec.europa.eu/consumers/odr.

Applicable Law

These terms and conditions are governed by Spanish law and applicable consumer protection regulations.